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About DLAS by Loli

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Frequently Asked Questions

How can I contact DLAS by Loli?

You can contact us at dlasbyloli@gmail.com.We'll get back to you as soon as possible.

Are your products HEMA-Free & TPO - Free?

Yes. At DLAS by Loli, we are committed to offering products with HEMA-Free and TPO-Free products, designed to deliver excellent performance and a safer experience for nail professionals.

How long does it take to process my order?

Orders are typically processed within 2-5 business days.Once your order has been shipped, you'll receive a confirmation email with your tracking information.

How long does shipping take?

Standard Shipping: 3-5 business days.

Express Shipping: 1-2 business days (when available).

Delivery times are estimated and begin after your order has been processed.

Do you offer free shipping?

Yes. We offer free standard shipping on all U.S. orders over $59.

How can I track my order?

Once your order has shipped, you'll receive a confirmation email with a tracking number so you can track your shipment.

What should I do if my order arrives damaged or incomplete?

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with your order number and clear photos of the product, packaging, and the items you received. We’ll review your request and work with you to find an appropriate solution.